Yes, agree with that Jaykay, said as much in the other thread about this.
I try to use the icons, to add a bit of clarity.
Perhaps things have happened that we don't know about and I don't tend to look at some of the sections on here anyway.
Wonder if the people concerned could not have a private chat to clear the air

It is a shame for people to feel so upset that they have to leave. It could be that the other person involved doesn't realise the upset they have caused. You can't always tell on here how people are taking your comments and so can't modify your response.