NFU Mutual Smallholding Insurance

Author Topic: How do you read messages  (Read 1375 times)

dizzy1pig

  • Joined Jan 2010
  • Leuchars, Fife
How do you read messages
« on: September 15, 2011, 10:19:03 pm »
Am I being really thick ????
Have tried clicking on all boxes but i cannae get message to open...
Help :o
Voss Electric Fence

Roxy

  • Joined May 2009
  • Peak District
    • festivalcarriages.co.uk
Re: How do you read messages
« Reply #1 on: September 15, 2011, 10:40:32 pm »
Has this just started since the change over?  I just click on my messages and they are opening ok.  I assume you are logged in trying to open the message box .......and you definitely have messages in your in box?!!!

dizzy1pig

  • Joined Jan 2010
  • Leuchars, Fife
Re: How do you read messages
« Reply #2 on: September 16, 2011, 05:59:55 am »
hey roxy.
yes tried clicking on message but it just wont open. so therefor cannot reply...
can read as it comes to my email address. but i need into the message to send a reply..
and yes only since change over... minor glitch somewhere

Dan

  • The Accidental Smallholder
  • Administrator
  • Joined Oct 2007
  • Carnoustie, Angus
    • The Accidental Smallholder
    • Facebook
Re: How do you read messages
« Reply #3 on: September 16, 2011, 06:48:29 am »
Hi dizzy

What do you see when you click on 'My messages' in the navigation?

You should see a list of messages with Date, Subject etc in columns.

When you click on a subject it jumps down the page to the relevant message - there is no pop-up or new page, it's all on the same page.

If you're still having a problem please email me - dan at accidentalsmallholder.net

Dan

Anke

  • Joined Dec 2009
  • St Boswells, Scottish Borders
Re: How do you read messages
« Reply #4 on: September 16, 2011, 04:28:10 pm »
Yep I had the same problem, but I hadn't realised that I had to re-log in (am set up for permanent log-in, as I would otherwise go mental with passwords to remember). And yes I had forgotte n which password I had used almost three years ago... but got it re-set quickly... so now all works again.

 

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