I have had a strange week, our car had one too many problems when the exhust fell off!!!!
I was with AA until the end of Oct, but due to lack of money, a wedding, Christmas etc, I thought I would not renew it just yet but had AA cover for many years. I nipped out in the car to get a few things, it was freezing and pouring with rain, the pups were due to be fed and the exhust fell off just down the road from ASDA, so, my hubby tied it up but it still dragged so I thought I better do something, we have never had heating in the car and we both did not have a coat on, I had no more cash left and little in my bank accound (MUCH LESS NOW) Hubby walked back to ASDA to get a taxi home as our guests were due back and the house was locked and so I rang the AA, and how mad was I?
First the man took ages and ages to check details etc and kept saying hold a min, my phone was running out of battery life and credits, he had to check every detail and did not take my details of where I was etc until the end, in fact it must have used at least £8 on my phone!!!!!!! I was getting more angry as he said he had to charge an extra cost for rejoining and he explained I could cancell minus admin and any work carried out!! I was freezing and needed to get home so I agreed on taking out a policy (why did I not ring a local pick up I do not know) At the end of an extreamly long telephone call I had to waite an hour and a half and had to pay £140, the man came out and slipped under the car and tied what we had done tighter!!!! Home I went!!!!
The next day I decided to buy another car but thought I needed to cancel the policy as we were not going to be getting one for a while and we can use other break down services, so, I rang the AA the next day and after another long conversation, being put on and off hold loads of times, I was told I could only get £12 back!!!! I expected about £50, £12 what a joke!! anyway, I kept the cover, then we bought a car, it was dropped off, we drove it up the drive, loaded it up with the dogs etc and it would NOT start, we were in front of our other car and no petrol can as we saw the petrol was below reserve!!!!!
I then thought!! AA!! I rang and the same thing happened again, conversation went, I joined on Tuesday, here is my old member no, AA man, your are not a member, Me, I joined on Tuesday when I rbroke down, AA man, you broke down on Tuesday and you are only ringing today, me NO, it went on like this for aes, he could not find my details, kept putting me on hold and saying you are not a member Then, he said, Oh , I found it, you are a member!!! THen the crunch came, you are only covered on the other car, I said well I have only just bout it and would change the cover, he re litterated, only the old car, then, you are not covered from your house!!!!
So, I bought cover that is now no use and I am so short of money I may have to eat one of our pups
LONG LONG RANT!!!!!!!!!!