[bj_cardiff]

Does anyone know how to cancel a movement? I hastily set up an account this morning as I'd run out of paper licences and set up the move. When I loaded the lambs realised they could really do with an extra week. I can't see any option to cancel the move though?

[RCTman]

There is a helpline number you can call 9-5 Mon-Fri     01970636959

[bj_cardiff]

Thanks, I did call the helpline yesterday but it was closed as expected. There is a 'query' button on the page and I raised a query on it (issued in error please cancel) and am waiting for a response. I'm surprised that you can't cancel a movement like you can with the pigs system though?

[RCTman]

I asked an official at the market this morning and she said you would have to phone up and explain. She agreed there should be something set up electronically to enable cancellation.

[bj_cardiff]

I spoke to them and they said that I had done the right thing and raised it as a query, which flags it on their system and they have cancelled it. It seems silly that I can't do it myself though?

[SallyintNorth]

Not at all.

If farmers could cancel movements, many of them would cancel movements after they weren’t stopped and checked, and avoid the standstill

[bj_cardiff]

Not at all.

If farmers could cancel movements, many of them would cancel movements after they weren’t stopped and checked, and avoid the standstill

By the same logic you could move sheep with a paper licence and then bin the licence if you weren't stopped... You can cancel electronic pig movement licences yourself