Tried to do the goats' hooves today - that is, a friend was doing them while OH held the goat and I tried to take her mind off it - but they are rock hard. The shears are brand new so it's not them. We're going to try again next week but they really need softening. I plan on using warm water but is there anything I can put in it to make it more effective? I don't imagine they'll be prepared to stand with a foot in a bucket for very long.