Having experienced a similar thing with my elderley relatives, I do agree that things are far from good with the NHS. When my mother broke her hip and was in hospital, she mislaid her wash bag, and I went into the bathroom to find it. I cannot really describe the scene, it was dirty and disgusting, and no one, definitely not old ladies who had just had surgery should have been made to use facilities such as these. And there was a catalogue of other problems, not least that they had left the menu by my mums bed for her to fill in, and being flat on her back she had been unable to do it ....so they left her without food all one day, until we discovered the error, and filled in the request for food sheet. Surely when the food came they should have realised she had been missed out. What if my mum had no relations or friends going in, what then??
Anyway, I hope the op goes ahead and is a success. Its such a shame he will miss your special day. Have a lovely day, and best wishes to you both