I've just bought a Brinsea and my only problem has been with the cradle which seems to be getting stuck. It's been back, repaired, sent back and still not right so I've sent it back again. They are definitely doing their best to sort it which is great. On the downside, I could do without having to turn the whole thing manually just as I've loaded it up with eggs when I've paid to have them autoturned.
H