I would nod politely and do whatever they say and when they driven off rant about the following 3 points
16. What paper records must I keep?For keepers with access to a computer, all movements will be stored electronically and securely for three years in their eAML2 account and be available to the keeper/inspectors as required by law. Keepers without computer access will need to keep a paper copy of their movement document/ haulier summary. Hauliers will retain the single page paper summary as required by law.
17. Do I need to keep a paper holding registerIf you have access to the eAML2 movements stored on your eAML2 account on the farm unit you don’t need to keep a paper version of your holding register as well. If you have no access to the eAML2 movement records on the actual unit eg because it is miles from the corporate office then you will need to keep a paper register. This change has also been made in the Red Tractor assurance scheme standard. If a unit’s computer fails the Bureau Service can provide Trading Standards with all the movement details for the farm.
18. What if I get an inspection from Trading Standards or the RPA? All inspection bodies have been briefed on the new system. As with your existing paper records you should give them access to your electronic eAML2 records if you are inspected.