We have two entries on the database, one for BPA and one from the BPEX site. Seems some moves go to one, and some to the other - have not worked out why Both are however the same holding and herdmark. Very confusing.
Smarshall, like you we have now developed an email to send to potential customers so that we can be happy that they have registered before they come. Not always possible with people wanting to view weaners, but helps in some cases.