It arrived in 2 days in perfect condition and SoBrico (in France) was rated 5 stars.
Being Sunday we don't use strimmers but, because this is so quiet (and the FSA56 is quieter) I tried it around our new chicken enclosure. Well it's fantastic! Cuts through stuff I wouldn't have expected and I managed 60 metres x 1 metre wide on a full charge. The adjustable handle is a godsend because the balance is completely different to a petrol or electric swimmer and it is nose heavy, although very light. The adjustable length shaft is great for me and is perfect at full extension. It cuts much lower/ shorter than a normal strimmer because of the head and blade design. Sure it ran for longer than 20 minutes. The battery condition indicator is really useful. The guide cage on the head is brilliant for strimming to a soft edge, like a wooden shed or chicken coop. The cutting blades are hardly worn so I'd guess at 5 charges life for the pair and they take seconds to change. Spares are carried under the handle. Has an 'eye in the handle so it can be hung out of the way on the wall while charging.
Downsides. Obviously short run time and long charge time, so on to another job. The triple interlock starting arrangement is very fiddly- you couldn't start it accidentally. The adjustable head angle is great but feels 'flimsy'- the release lever looks foot operated but isn't. The charger gets very hot and is rated at 40C ambient maximum but I think 25C is more realistic.
Tried cutting borders and the guide bar shown on the video is useless- has to be done by eye, which will take practice, but at least it is possible safely and will save a lot of time. It is not a replacement for a petrol or electric strimmer but is a very useful addition to garden tools. Well worth the money in my opinion.