Author Topic: Shipping Costs of Supplies - Feedback Requested  (Read 3967 times)

Shipping Costs of Supplies - Feedback Requested
« on: August 12, 2010, 11:39:33 am »
Hi,

This is a new thread, as I didn't want to hijack an ongoing thread in the poultyr forum.

I would like feedback from customers, past, present, and hopefully future, on what you would like to see in the way of shipping charges.

Currently we operate a system allowing the customer to select the shipping option (RM 1st Class, Parcelforce 48 & 24 or collect in person).

All shipping calculations are carried out by the packed weight of an item.

With the increasing costs of Royal Mail, as an example, it costs £4.50 to send one bottle of red-mite liquid via royal mail 1st class (packed weight 1.2Kg).

However, we are also on contract with parcelforce, which allows a single package, upto 30Kg in weight to be shipped on a 48 Hour service for £6.50

My question is: As customers would you like to have a fixed rate (£6.50) shipping cost, or would you prefer to still be able to select an option? bearing in mind that the Royal Mail Option for anything over 2Kg will be more expensive than the courier option.

Many Thanks for any feedback given.
www.suppliesforsmallholders.co.uk - Safe Secure shopping for all your livestock equipment and supplies.
Also www.suppliesforfarmers.co.uk for more larger farm related items

Daisys Mum

  • Joined May 2009
  • Scottish Borders
Re: Shipping Costs of Supplies - Feedback Requested
« Reply #1 on: August 12, 2010, 12:11:48 pm »

Personaly I think it is a good thing to have an option.
Anne

Hilarysmum

  • Joined Oct 2007
Re: Shipping Costs of Supplies - Feedback Requested
« Reply #2 on: August 12, 2010, 12:47:01 pm »
I always opt for the cheapest option ..... I'm a smallholder   :'(

Mo

  • Joined Jun 2010
  • Yorkshire
    • A Small Holding
Re: Shipping Costs of Supplies - Feedback Requested
« Reply #3 on: August 12, 2010, 02:30:03 pm »
I always prefer a choice.
If I'm ordering something I don't need urgently I will always go for 2nd Class if it's available and bearing in mind weight of the order.
If I need something I'll chose the quickest pretty much regardless.

plumseverywhere

  • Joined Apr 2013
  • Worcestershire
    • Its Baaath Time
    • Facebook
Re: Shipping Costs of Supplies - Feedback Requested
« Reply #4 on: August 12, 2010, 02:42:24 pm »
Hi Sfs

in answer to your question on the original post -I can't think of anything else I need currently so please could I just have the udder wipes for now as I've run out  :)

thank you
Lisa
Smallholding in Worcestershire, making goats milk soap for www.itsbaaathtime.com and mum to 4 girls,  goats, sheep, chickens, dog, cat and garden snails...

Hermit

  • Joined Feb 2010
Re: Shipping Costs of Supplies - Feedback Requested
« Reply #5 on: August 12, 2010, 03:49:40 pm »
We usually ask for Royal Mail rather than courier for postage as Couriers wait till they have a load before they bring a parcel out here! We can wait up to a week for it to come from Lerwick to us! Royal Mail are quick as they deliver every day :D So cost does not matter to us as we prefer to pay someone who wants to deliver.

 

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