Comets service is absolute sh**e.
They gave had my sons laptop now for 6 weeks, all it needed was, I thought, was a new keyboard. It took them 4 weeks to tell me the screen had pressure damage, which I knew nowt about!
It was therefore accidental damage and would be refered to the insurance company. I had to email them to confirm how it was damaged!!!
So here I am, 6 weeks later with a 17 year old on my laptop, as he needs it's to communicate with the outside world, and I am damaging my eyesight on my iPhone!!!
Fingers crossed it's back soon!!!