Author Topic: Help with an IT problem...please!  (Read 8619 times)

sandy

  • Guest
Help with an IT problem...please!
« on: June 12, 2009, 03:15:13 pm »
HELP Well, I have wasted loads of time today and thought  would ask s I am sure it is a simple problem, I have done it before but forgot. For some reason my main computer will not connect to my BT home hub, my laptop is connected and OK. Not sure what to go on and how to reset the main computer as it is very annoying,I have separate business server on the computer that is still working. I am sure a dodgy programme took over when we turned off 2 nights ago, anyone know what I should do? anyone out there? anyone understand what an earth I am on about?
Thanks

MrRee

  • Joined Jan 2008
Re: Help with an IT problem...please!
« Reply #1 on: June 12, 2009, 03:24:35 pm »
Hi Sandy,
   If you're running Vista try...... Resetting the router you were connected to..... is it by wifi or cable?
                                   or      Right click on the icon with the two computers on your lower tool bar by the clock and select "diagnose and repair"
                                   or      Same icon but select "network and sharing centre" and "view status" of your Local Area Connection" you can diagnose from there too.

Apart from those options,I haven't a clue,sorry..........Ree
They don’t join cliques — more times than not, they stand alone — but they recognize and gravitate towards one another. Only warriors understand other warriors.

doganjo

  • Joined Aug 2012
  • Clackmannanshire
  • Qui? Moi?
Re: Help with an IT problem...please!
« Reply #2 on: June 12, 2009, 03:28:49 pm »
I'll come up tonight and have a go if that doesn't work.  Will ring you now
Always have been, always will be, a WYSIWYG - black is black, white is white - no grey in my life! But I'm mellowing in my old age

sandy

  • Guest
Re: Help with an IT problem...please!
« Reply #3 on: June 12, 2009, 03:41:33 pm »
Thanks but I am running windows XP, something has dissconnected me.

doganjo

  • Joined Aug 2012
  • Clackmannanshire
  • Qui? Moi?
Re: Help with an IT problem...please!
« Reply #4 on: June 12, 2009, 03:46:17 pm »
OK, try this.  Switch off teh hub, the computers, printer - everything connected to the hub.  Leave for 5 minutes then switch the hub back on, then the computer without the laptop being on.  Coming to the Co-op for milkand bread in 10 mins so will pop in past.
Always have been, always will be, a WYSIWYG - black is black, white is white - no grey in my life! But I'm mellowing in my old age

sandy

  • Guest
Re: Help with an IT problem...please!
« Reply #5 on: June 12, 2009, 03:50:41 pm »
Will do...kettles on...thanks!!

sandy

  • Guest
Re: Help with an IT problem...please!
« Reply #6 on: June 14, 2009, 10:27:06 pm »
IT PROBLEMS GALORE!!!!!

doganjo

  • Joined Aug 2012
  • Clackmannanshire
  • Qui? Moi?
Re: Help with an IT problem...please!
« Reply #7 on: June 14, 2009, 11:37:56 pm »
What next?  Bringing lettuce tomorrow will find out then, no doubt.  Switch off everything.  Take out ALL cables, remembering where they go, then put them back in one by one.  Then switch on the computer - NOT the laptop.  And see if it clears.  If not then you need more expert help than me.
Always have been, always will be, a WYSIWYG - black is black, white is white - no grey in my life! But I'm mellowing in my old age

sandy

  • Guest
Re: Help with an IT problem...please!
« Reply #8 on: June 15, 2009, 08:56:33 am »
Carn't be the connection tth computor as I still get E Mails via our busnss server, steves brother manages that. Like we concluded, something has changed the server and my firewall/virus checker is preventing them getting acsess. I will contact Tom prbably later today dependingon what we ae doing....THanks, looking at photobucket now!!!

sanman

  • Joined May 2009
Re: Help with an IT problem...please!
« Reply #9 on: June 15, 2009, 12:47:38 pm »
Have you tried re-pairing the hub with the computer?

sandy

  • Guest
Re: Help with an IT problem...please!
« Reply #10 on: June 15, 2009, 01:00:50 pm »
How do you do that?

Fluffywelshsheep

  • Joined Oct 2007
  • Near Stirling, Central Scotland
Re: Help with an IT problem...please!
« Reply #11 on: June 15, 2009, 03:00:08 pm »
System restore to two/three days ago, might help you out.

Linz

sandy

  • Guest
Re: Help with an IT problem...please!
« Reply #12 on: June 15, 2009, 03:15:40 pm »
I did that and had no effect, it looks like a server has taken over from BT on the main computor and is being blocked, I get a message from F-secure saying that an application is tying to act as an Internet server, just going to see if I can find it, am getting a bit fed up messing with the computor now >:( Hope something works!!!

sanman

  • Joined May 2009
Re: Help with an IT problem...please!
« Reply #13 on: June 15, 2009, 05:34:00 pm »
How do you do that?

Some BThomehubs require you to pair the devices.  They normally have a button on the side that you press, a light will start blinking and only at that time can you then try to get a wireless connection.  Once paired they normally work fine, but occassionaly seem to lose the setting so you have to re-pair

sandy

  • Guest
Re: Help with an IT problem...please!
« Reply #14 on: June 17, 2009, 07:46:12 am »
IT OK!!!!!! Sorted it out this morning...THANKS ALL ;D

 

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